Jun 4, 2015
There may be many barriers to effective physician-patient communication. Patients may feel that they are wasting the physician's valuable time; omit details of their history which they deem unimportant; be embarrassed to mention things they think will place them...
Jun 4, 2015
One third to one half of patients will fail to follow a physician's treatment recommendations. Labeling such patients "noncompliant" implicitly supports an attitude of paternalism, in which the physician knows best. Patients filter physician instructions...
May 28, 2015
Physicians often lack training in communications skills that would enable them to navigate challenging patient encounters effectively. “Difficult” patients have specific obstructive behaviors that make it hard to establish a successful doctor-patient partnership and...
Apr 2, 2015
You should do whatever you can to protect patients' modesty and dignity. Many patients value modesty. Think about how you would feel if you had to strip naked in front of a bunch of people. Listen to patients' concerns about modesty carefully and work hard to...
Mar 26, 2015
Good manners lead to highly satisfied patients. Here are our top 15 etiquette tips for physicians and staff. Introduce yourself — even if you are wearing a name tag, even if you are the third or fourth person to see patients during their visits, and even if they might...